Start a Claim

If you're experiencing an issue with a Covered Part by the MY "Lifetime Parts & Labor Limited Warranty", it's time to submit a claim with our Claims Administrator by calling 616-343-8462 or using the website submission form below. Use all reasonable means to protect your vehicle from further damage. If there is a serious problem with your vehicle it likely means you'll need to pull over, shut off the vehicle, and have it towed. If you are in need of roadside assistance, please contact your nearest roadside assistance provider in your area and have your vehicle towed to My Auto Grand Rapids located at 3985 Plainfield Ave NE, Grand Rapids, MI 49525 or a repair facility of your choice.