Monday through Friday 7:00 AM to 6:00 PM Mountain Time. You may contact at 616-343-8462

If you have a problem with your vehicle, contact the MY AUTO GROUP repair facility where you had your original repair work completed so we can gather necessary information that will make the claims process go more smoothly. Serious problems require you to stop driving the vehicle in order to prevent further damage to it. If the vehicle is damaged from continuous operation, the resulting repairs will not be covered. Refer to terms and condition on our website.

If possible, take your vehicle back to the original MY AUTO GROUP repair facility where you had your original repair work completed. We are most qualified to process your claim quickly and effectively. If bringing your vehicle is not feasible and you are 50 miles away from one of our repair facilities, you can take it to any licensed repair facility.

To obtain an additional copy of your Lifetime Parts & Labor Warranty registration terms and conditions please contact our repair facility or you may read the full terms and conditions here.

You will need to return your vehicle to the original MY AUTO GROUP repair facility or another MY AUTO GROUP repair facility if within 50 miles so we can gather necessary information that will make the claims process go more smoothly. Should you have any questions, please contact 616-343-8462.

On approved claims, the claims Administrator pays the repair facility directly upon completion of the covered repair. It's a simple and fast process!